Privacy Policy

Effective Date: 5th March, 2025
Last Updated: 5th March, 2025

1. Introduction

Welcome to EyeCareGlasses.com (“we,” “our,” or “us”). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share your information when you visit or make a purchase from EyeCareGlasses.com.

By using our website, you consent to the data practices described in this policy.

2. Information We Collect

When you interact with our website, we may collect the following types of personal data:

a) Personal Information Provided by You

  • Name
  • Email Address
  • Phone Number
  • Shipping & Billing Address
  • Payment Details (processed securely by third-party payment providers)
  • Any other details provided voluntarily (e.g., customer service inquiries)

b) Automatically Collected Information

  • IP Address
  • Browser Type & Version
  • Device Information
  • Referring Website
  • Pages Visited & Time Spent
  • Cookies & Tracking Technologies

3. How We Use Your Information

We use your personal data for the following purposes:

  • To process and fulfill orders
  • To communicate with you (order confirmations, customer support, promotional emails if consented)
  • To improve our website, services, and user experience
  • To detect and prevent fraudulent transactions
  • To comply with legal obligations

4. Legal Basis for Processing Personal Data (GDPR Compliance)

We process your personal data based on the following legal grounds:

  • Contractual Necessity: To fulfill your purchase and deliver our products.
  • Legitimate Interests: To improve our services, prevent fraud, and enhance security.
  • Consent: When you subscribe to marketing communications.
  • Legal Obligation: When required by law or regulatory authorities.

5. How We Share Your Data

We do not sell your personal data. However, we may share your data with trusted third parties:

  • Payment Processors: To handle secure transactions.
  • Shipping & Logistics Partners: To deliver your orders.
  • Service Providers: Hosting, analytics, and marketing partners.
  • Legal Authorities: When required to comply with legal obligations.

6. Data Retention

We retain your personal data only as long as necessary for the purposes stated in this policy, or as required by law. Once no longer needed, your data will be securely deleted or anonymized.

7. Security Measures

We implement industry-standard security measures to protect your personal data, including:

✔ Secure Socket Layer (SSL) encryption
✔ Restricted access to personal data
✔ Secure payment processing
✔ Regular security audits

8. Your Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have the following rights:

  • Right to Access: Request a copy of your personal data.
  • Right to Rectification: Correct inaccurate or incomplete data.
  • Right to Erasure (“Right to be Forgotten”): Request deletion of your data.
  • Right to Restrict Processing: Limit how we use your data.
  • Right to Data Portability: Receive your data in a structured format.
  • Right to Object: Opt out of certain data processing activities.
  • Right to Withdraw Consent: If processing is based on consent, you can withdraw it at any time.

To exercise these rights, please contact us at: fazeeldarainshaikh@gmail.com.

9. Cookies & Tracking Technologies

We use cookies to enhance user experience, analyze website traffic, and personalize content. You can manage cookie preferences in your browser settings.

For more details, refer to our Cookie Policy.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing any personal data.

11. Updates to This Privacy Policy

We may update this policy periodically. Any changes will be posted on this page with a revised effective date.

12. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us:

📧 Email: fazeeldarainshaikh@gmail.com
🏠 Address: House No. B1 Nisar Koti Town, Near Expo Centre, Noorani Basti, Hyderabad, Pakistan

By using EyeCareGlasses.com, you acknowledge that you have read and understood this Privacy Policy.